1. Overview

This Shipping Policy explains how physical products ordered from Astro Dabbu Ji are processed, shipped, and delivered. By placing an order for any physical product, the customer agrees to the terms mentioned in this policy.

This policy applies only to tangible products and does not apply to astrology consultations, online services, digital reports, or virtual guidance.

2. Products Eligible for Shipping

Shipping is applicable only to physical items, including but not limited to:

• Gemstones

• Rudraksha

• Yantras

• Puja items

• Astrology-related spiritual products

All products are packed with care to ensure safety during transit.

3. Order Confirmation and Processing

• Orders are processed only after successful payment confirmation.

• Once payment is received, order processing usually begins within 2–5 business days.

• Processing time may be longer for:

  • Customized products

  • Energized or specially prepared items

  • Bulk or special orders

Customers will be informed in case of any delay.

4. Energization and Custom Preparation

Some products may require:

• Astrological verification

• Energization rituals

• Custom selection based on horoscope

Such preparation is done with care and may increase processing time. These products are made specifically for the customer and cannot be reused or resold.

5. Shipping Locations

Astro Dabbu Ji currently offers:

• Pan-India shipping

• Limited international shipping on request

International shipping is subject to:

• Country-specific regulations

• Customs clearance

• Import duties and taxes

All additional charges for international shipments are the responsibility of the customer.

6. Estimated Delivery Timelines

Estimated delivery times begin after dispatch, not after order placement.

• Within India: 5–10 business days

• International Orders: 10–25 business days

Delivery times are estimates only and may vary due to:

• Courier delays

• Weather conditions

• Regional restrictions

• Customs procedures

Astro Dabbu Ji does not guarantee exact delivery dates.

7. Shipping Charges

• Shipping charges are calculated based on product weight, size, destination, and courier service.

• Charges are either:

  • Displayed at checkout, or

  • Communicated before order confirmation

Shipping charges are non-refundable under all circumstances.

8. Courier Partners and Dispatch

Orders are shipped using reliable third-party courier services. Once dispatched:

• Tracking details are shared via WhatsApp, SMS, or email

• Responsibility for delivery lies with the courier service

Astro Dabbu Ji acts only as a facilitator between the courier and the customer.

9. Customer Responsibility for Address Details

Customers must ensure:

• Correct delivery address

• Accurate PIN code

• Active contact number

Astro Dabbu Ji is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

10. Delivery Attempts and Non-Availability

Courier companies usually attempt delivery multiple times. If:

• The customer is unavailable

• The delivery is refused

• The package remains unclaimed

The shipment may be returned to origin. Re-shipping charges will apply.

11. Delays Beyond Our Control

Astro Dabbu Ji shall not be held responsible for delays caused by:

• Courier company issues

• Natural disasters

• Government restrictions

• Strikes or lockdowns

• Customs inspections

Such delays do not qualify for cancellation or refund.

12. Lost Shipments

In rare cases where a shipment is confirmed lost by the courier:

• Astro Dabbu Ji will assist in filing a claim with the courier

• Replacement or resolution will be subject to courier investigation results

No liability is accepted beyond courier compensation policies.

13. Damaged, Opened, or Tampered Packages

Customers are advised to:

• Check the package before accepting delivery

• Refuse delivery if the package appears damaged or tampered

If accepted, damage claims must be reported within 24 hours of delivery with clear photos and unboxing proof.

14. Return-to-Origin (RTO) Shipments

If an order is returned due to:

• Incorrect address

• Customer refusal

• Non-availability

Refunds (if applicable) will be processed only after deducting:

• Shipping charges

• Handling costs

• Any applicable service fees

Customized or energized items are not eligible for refund.

15. No Cancellation After Dispatch

Once an order is dispatched:

• Cancellation requests are not accepted

• Shipping charges are non-refundable

Customers are requested to confirm all details before placing an order.

16. Special Disclaimer for Spiritual Products

Spiritual and astrological products are belief-based items. Astro Dabbu Ji does not guarantee any specific spiritual, financial, or personal outcomes from the use of shipped products.

17. Policy Modifications

Astro Dabbu Ji reserves the right to modify or update this Shipping Policy at any time without prior notice. Updated policies will apply immediately after publication.

18. Contact for Shipping Support

For any shipping-related questions, customers may contact Astro Dabbu Ji via the official contact details provided on the website or business profile.